RESEARCH, CONSULTANCY AND TRAINING

CITCOT ICT CONSULTING

ABOUT US

We are here for your ICT needs!

Successful and cost-effective implementation of information and communication solutions requires well informed decisions, implementation and operations. To that end, CITCoT has been established by a group of enthusiastic professionals with ample local and international experience in the telecommunication and IT sector in 2016. Since then, It is boosting optimal and informed decisions, implementations and operations in the Ethiopian ICT market. CITCoT takes professionalism and honesty as its core values to deliver the highest possible quality services to its customers based on thorough research and innovation.

CITCoT is registered in Lideta Sub-City Trade and Industry Development Office of Addis Ababa City Administration Trade Bureau of the Federal Democratic Republic of Ethiopia, with Commercial Registration number of LD/AA/2/0003502/2009.

CONSULTANCY SERVICE

We select, design, supervise
implement and support ICT Solutions that fits you!

Our thorough research and innovation make sure you find quality, state-of-the-art and also affordable ICT products!

Consultancy Service
Training Service

Strategic Digital Transformation

Adapt these three columns to fit your design need. To duplicate, delete or move columns, select the column and use the top icons to perform your action.
Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.
Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.

Cloud Migration & Modernization

Evaluate your existing IT infrastructure and data landscape for optimal Cloud migration strategies.
Recommend and implement secure, scalable Cloud solutions (e.g., Microsoft Azure, AWS, Google Cloud Platform, telecloud, Zergaw Cloud) tailored to your specific needs and budget.
Provide ongoing Cloud management and optimization services to ensure peak performance and cost-efficiency.

Data-Driven Insights & Business Intelligence

Implement advanced Data Analytics tools and build robust data pipelines to unlock valuable insights from your data.
Develop customized dashboards and reports that empower data-driven decision-making at all levels of your organization.
Leverage AI and machine learning to gain predictive insights for optimizing business processes and enhancing customer experience.

Comprehensive Cybersecurity & Compliance

Conduct a thorough security assessment to identify vulnerabilities in your IT infrastructure, including software, network, and cloud environments
Design and implement robust cybersecurity solutions aligned with Ethiopian regulations and best practices (e.g., firewalls, intrusion detection/prevention systems, data encryption).
Provide ongoing security management services, including employee training, to build a strong cyber defense strategy that adheres to evolving cyber compliance requirements.

Agile Network Design & Optimization

Analyze your network performance and capacity considering the unique needs of the Ethiopian context (e.g., bandwidth limitations, growing user base, telecom operator connectivity).
Design and implement scalable network infrastructure solutions (e.g., Software-Defined Networking) to support future growth and evolving business requirements.
Utilize network monitoring tools and optimization techniques to ensure optimal network reliability, security, and performance.

Technology Selection & Vendor Management

Leverage CITCOT's deep understanding of the Ethiopian technology landscape and global partnerships to identify the most suitable software and network solutions for your business.
Meticulously vet reputable technology vendors that align with your budget and technical requirements.
Preparing bidding documents and evaluating submissions
Manage vendor relationships to ensure smooth project execution and ongoing support for your chosen solutions.

Change Management & User Enablement

Develop a comprehensive change management plan to facilitate seamless employee adoption of new technologies.
Provide dedicated user training and support programs to ensure successful transition and maximize benefits from both software and network improvements.
Foster a culture of continuous learning and technology acceptance within your organization.

Performance Monitoring & Continuous Improvement

Implement performance monitoring tools for your entire ICT infrastructure, encompassing Cloud, Data Analytics, network applications, and user experience.
Proactively identify areas for improvement and optimize performance for enhanced efficiency, user experience, and return on investment (ROI)
Utilize a data-driven approach to continuously refine your ICT strategy and ensure it aligns with evolving business needs.

Cybersecurity Trainings

Build a strong defense against cyber threats
We offer Cybersecurity awareness training for all employees (password management, phishing identification) and Advanced training for IT security personnel (penetration testing, incident response, vulnerability management)

Cloud Trainings

Equip your workforce with the skills to leverage Cloud technologies effectively
We offer trainings on cloud administration and data management and security best practices for Cloud platforms like ZERGAW, Microsoft Azure, AWS, or Google Cloud Platform

Software Trainings

Master industry-relevant software applications to streamline operations and boost efficiency.
Covers installation, administration and usage of various relevant software including Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)

Demand-Based ICT Trainings

Address your unique needs!
We create customized training programs tailored to emerging technologies or specific software applications relevant to your business in Ethiopian and the region.

Network Trainings

Empower your IT staff with in-depth knowledge to manage and secure your network infrastructure.
Covers several networking modules like administration best practices, troubleshooting and optimization techniques and network security and latest relevant protocols

Business Intelligence and Data Analytics Trainings

Transform data into valuable insights and Make data-driven decisions to optimize your operations
The trainings develop your expert and team's ability to extract knowledge using data analysis tools and data visualization techniques (Tableau, Power BI)

Strategic Digital Transformation

Adapt these three columns to fit your design need. To duplicate, delete or move columns, select the column and use the top icons to perform your action.
Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.
Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.

Strategic Digital Transformation

Adapt these three columns to fit your design need. To duplicate, delete or move columns, select the column and use the top icons to perform your action.
Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.
Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.

Strategic Digital Transformation

Adapt these three columns to fit your design need. To duplicate, delete or move columns, select the column and use the top icons to perform your action.
Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.
Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.

Write one or two paragraphs describing your product or services.

Strategic Digital Transformation

Adapt these three columns to fit your design need. To duplicate, delete or move columns, select the column and use the top icons to perform your action.
Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.
Develop a customized digital transformation roadmap aligned with your business goals and national development priorities.

Write one or two paragraphs describing your product or services.

Feature One

Adapt these three columns to fit your design need. To duplicate, delete or move columns, select the column and use the top icons to perform your action.

Feature Two

To add a fourth column, reduce the size of these three columns using the right icon of each block. Then, duplicate one of the columns to create a new one as a copy.

Feature Three

Delete the above image or replace it with a picture that illustrates your message. Click on the picture to change its rounded corner style.

Write one or two paragraphs describing your product or services.

Start with the customer – find out what they want and give it to them.

We are the best telecom and IT
Consulting firm to efficiently boost
your digital life.

Thorough research on ICT technologies, Professional consultancy and training services,
Our skilled staff, combined with decades of local and international experiences!

Get Expert Advice

PROJECT SHOWCASES

Our Flagship Experiences

We have delivered variety of ICT consultancy and training services.

In partnership with Plum-UK, we have been contracted to perform national spectrum occupancy site survey and spectrum evaluation for the Ethiopian Telecommunication Authority (ECA) on a project sponsored by The World Bank. The project includes performing drive test throughout the country, data analysis and training of ECA experts.

We have designed, deployed, configured, operationalized and optimized local public Cloud and ISP Infrastructure for ZERGAW Cloud.

We have designed, deployed, configured, operationalized and optimized local public Cloud and ISP Infrastructure for ZERGAW Cloud .

In partnership with Mediafon Datapro of Lithuania, we have supplied and commissioned a telecommunication number management system for Ethiopian communications authority (ECA). The project was sponsored by the World Bank and managed by the Ministry of Innovation and Technology (MInT).

We have trained and still training ICT experts from Governmental (e.g. Ethiopian Civil Aviation, Ministry of Industry, Addis Ababa City Administration) and non-Governmental Institutions (e.g. Orchid, ZERGAW Cloud, Balageru) on various ICT trainings on software, network, cloud, server infrastructure and security technologies

We have developed Cloud Software development framework and exemplary cloud software that are relevant for the Ethiopian market for ZERGAW Cloud and its sister companies

We have worked with CENERVA-UK on a USAID sponsored project on strengthening core capabilities of ECA (Spectrum, USF, Cybersecurity framework, Equipment type approval region, Internet Governance Framework, Infrastructure Sharing).

MEMBERS

Meet Main Team

Ephrem Teshale (PhD)

Co-Founder and CEO

PHD in ICT and MSc in Telecommunication Engineering from University of Trento ,Italy.11+ years of experience in telecom R&D implementation of data center network and server technologies and also managing large projects.

Beneyam Berehanu (PHD)

Co-Founder and CTO

Holds a PhD in Communication Engineering, with a supplementary field in Network Economics, from Aalto University, Finland. Currently serving Addis Ababa University as an Assistant Professor and he is also co-founder and CEO Advisor of ZERGAW Cloud.

Belayneh Melka

Co-Founder and Senior Consultant

MSc in Telecommunication Engineering from University of Trento, Italy. 10+ years of experience in network and power infrastructure site survey, installation commissioning ,verification and their project management, and R&D on practical embedded and IoT systems.

Yonas Asegedom

System Engineer

BSc in Electrical and computer Engineering From Addis Ababa institution of Technology more than 3 years of experience in system Development ,Network configuration, and freelance website Development.